What is Mogli
Mogli is a native messaging tool built for Salesforce users. It lets teams send SMS and WhatsApp messages without leaving the CRM. All communication data stays centralized in one place.
Overview
Mogli provides text and WhatsApp messaging capabilities directly inside Salesforce. Teams can handle individual conversations, bulk broadcasts, automated messages, surveys, and voice notes from a single interface. The platform eliminates the need for external messaging tools by working within existing Salesforce workflows and automation flows. Setup is straightforward and support is US-based. Over 700 organizations currently use the platform to manage customer communication. It serves as a messaging extension to the CRM rather than a standalone marketing platform.
How to use Mogli
Install Mogli into your Salesforce environment and configure phone numbers. Use it to send individual or bulk SMS and WhatsApp messages directly from contact or lead records. Set up automation flows to trigger messages based on CRM events and track all interactions within Salesforce.
Key Features
- Send SMS and WhatsApp messages
- One-to-one conversation management
- Bulk and mass message deployment
- Salesforce automation flow integration
- Survey creation and data collection
- Voice message delivery
- Native Salesforce integration
- Unlimited users on all plans
- Centralized messaging data
- US-based customer support
Ideal Customer Profile
Salesforce-dependent organizations that need native SMS and WhatsApp messaging for outreach, support, and automation.
Best for: SMB, Mid-market, Enterprise