What is WATI
WATI is a business messaging platform built on top of WhatsApp Business API. It lets revenue teams automate lead qualification, route conversations, and manage customer engagement at scale. The unified inbox brings multiple channels into one view for reps.
Key Features
- WhatsApp Business API integration
- No-code chatbot builder
- Unified multi-channel inbox
- Broadcast and campaign messaging
- CRM integrations with HubSpot and Salesforce
- Automated lead qualification workflows
- Team assignment and routing rules