What is Trengo
Trengo consolidates WhatsApp, email, social, and voice into a single shared inbox. The platform uses AI to handle repetitive inquiries automatically. Teams respond faster and maintain context across every channel.
Key Features
- Unified inbox across all channels
- AI-powered auto-responses
- Team routing and assignment rules
- SLA and response time tracking
- WhatsApp Business integration
- CRM and e-commerce integrations
- Automation workflows
- Reporting and analytics dashboards