What is Wingman
Wingman provides conversation intelligence software that records and analyzes sales calls in real time. Teams use it to capture buyer sentiment, track competitor mentions, and coach representatives. The platform serves as a notable alternative to Gong for organizations seeking call analytics.
Overview
Wingman operates in the conversation intelligence space, offering tools that automatically record, transcribe, and evaluate sales conversations. The platform gives managers visibility into rep performance without requiring them to listen to every call. Sales leaders can build scorecards, tag key moments, and share clips for coaching purposes. Representatives benefit from real-time cues and post-call summaries that help them navigate objections. The system integrates with common CRMs and dialers to centralize deal intelligence. Organizations adopt Wingman to shorten ramp times, improve win rates, and maintain consistent messaging across their teams.
How to use Wingman
Teams connect Wingman to their existing video conferencing or dialer tools to capture calls automatically. Managers configure scorecards and keyword trackers aligned to their sales methodology. After calls, representatives review AI-generated summaries while managers filter for coaching moments based on custom criteria.
Key Features
- Automatic call recording and transcription
- Real-time battle cards and cues during calls
- Custom scorecards for rep evaluation
- Keyword and topic tracking across conversations
- Competitor mention detection and alerts
- Deal intelligence dashboard with pipeline visibility
- Clip sharing for coaching and best practices
- CRM integration for automatic data sync
- Conversation analytics and trend reporting
- Onboarding and ramp tracking for new hires
Ideal Customer Profile
Growing B2B sales organizations that want conversation intelligence and coaching capabilities without enterprise-level pricing.
Best for: Series A, Series B+, Mid-market