What is Spiky
Spiky records and analyzes sales calls to surface coaching opportunities and deal risks. It transcribes conversations and runs sentiment analysis so managers can review deals faster. Revenue leaders use it to improve rep performance and close rates.
Key Features
- Call transcription with sentiment analysis
- Automated coaching scorecards
- Talk ratio and engagement metrics
- Deal risk identification
- CRM and calendar integrations
- Key moment tagging and search
- SSO via Google and Microsoft